This is resolved. The portal and API have been working normally since 14:25 UK time. Between 13:15 and 14:25, some customers may have seen brief interruptions of a minute or two. We're sorry for the disruption.

The fix was rolled out at 14:08 UK time, which caused one last brief interruption. The portal and API have been working normally since 14:09. We're continuing to monitor.

A fix has been applied and the portal and API are working normally. We're monitoring to make sure the interruptions don't return.

We've identified the cause of the brief portal and API interruptions and are working on a fix. Service is working now, but short interruptions of a minute or two may recur until the fix is in place.

Since 13:15 UK time, some customers may have seen brief interruptions (one to two minutes at a time) when using the portal or the API. Service recovers between interruptions. We're investigating.